Technical Query
There are times when you may have technical queries arising out of a new
application you are developing or you are planning to manufacture a new
product. At this juncture you may want to ascertain the right grade of
carbon black or you may want us to modify or develop a grade. This form
will enable you to invite us and to involve us in any discussion or consultation
in achieving your goal. Our Research and Development Cell will receive
this query directly and offer the best assistance possible in meeting
your requirement in a manner that is of value to you.
We are convinced that our customers are the best advisers to improve our quality, service and our market share. Unless they partner with us by sharing their experience and knowledge of our products in actual use, we will not be attaining the goal of providing full satisfaction to our customers and ourselves. We have a dedicated and highly motivated Organisational Development Team, who is constantly analysing our performances within and outside our organisation. They will be most happy if you could assist them by forwarding your suggestions which, in your opinion, could improve or benefit any element in the realm of our activities, establishment or corporate image. Our Organisational Development Team will receive this 'Suggestion' directly and act on it giving the importance and attention it deserves.
